Texas Launches Portal for Public Complaints Against Colleges

The Texas Higher Education Coordinating Board officially launched its Office of the Ombudsman website Friday, providing a portal where students and members of the public can file complaints against the state’s public colleges and universities.

The new office was mandated by Senate Bill 37, legislation that went into effect Jan. 1, which increases state control over public higher education by giving governing boards authority over curriculum, faculty governance and hiring and requiring academic program reviews. It also established the ombudsman’s office to manage complaints and investigations into alleged violations of the state’s DEI ban or of the other provisions of SB 37.

In October, Gov. Greg Abbott appointed Brandon Simmons as ombudsman. Simmons is a former tech company executive, corporate attorney and venture capitalist who previously served on the Texas Southern Board of Regents and as an entrepreneurial resident and distinguished professor of business at Wiley University in Marshall.

“Through a user-friendly website and engagement on campuses across Texas, I look forward to a collaborative, productive partnership with our institutional leaders and students,” Simmons said in a statement. “Texas leads the nation with top-ranked, rapidly ascending universities, and our office is here to support these great institutions in serving the next generation of Texas students.” 

The website’s launch follows a series of high-profile incidents at public institutions in the state where faculty have had to alter course content or have even been removed for allegedly violating SB 37. Under Chancellor Brandon Creighton, the former state senator who authored SB 37, the Texas Tech University system in the fall began enforcing new standards regarding the teaching of race and sexuality, including that faculty may acknowledge the existence of only two genders, male and female. In September, an instructor at Texas A&M was removed after a video showing a student confronting her over a gender identity lesson went viral. And just last week, a philosophy professor at Texas A&M was told to remove from his syllabus passages by Plato related to patriarchy, masculinity and gender identity.

The new ombudsman’s office will have five days to notify any college or university named in a complaint through the portal, The Austin American-Statesman reported, and the institution will have 175 days to respond. If it is found in violation of state law, the ombudsman can recommend that the Legislature withhold funding until the institution comes into compliance.