Spotify outage affects thousands of users. Company denies it’s been hacked.

Spotify was experiencing technical issues on Wednesday, with thousands of users reporting difficulty accessing the music streaming platform.

“Spotify experienced an outage today beginning around 6:20am EDT,” a spokesperson told CBS MoneyWatch in an email. “As of 11:45am EDT, Spotify is back up and functioning normally. You can check @SpotifyStatus X channel for any additional updates.”

Over 48,000 people reported problems with Spotify Wednesday morning, according to data from Downdetector.com, which tracks app outages in real time. The tech glitch, which mostly affected Spotify’s app as well as its audio streaming services and website, hit users across the U.S. and parts of Europe, according to the BBC.

Earlier Wednesday, Spotify said on social media that the company was working to address the problem, while a spokesperson for the streaming music company denied the outage was caused by hackers. By midday, the company had posted a message indicating the issue was resolved. 

“All clear – thanks for your patience” the Spotify Status account wrote on X.

While Spotify was working to get the app back online, disgruntled app users took to social media to air their frustration. “Messing with my morning man!!,” one user wrote. Social media users pointed to a variety of issues, with some saying they couldn’t listen to music at all and others reporting glitches while playing songs. 

The music streaming service, which launched in 2008, has over than 675 million users.