Royal Mail scraps delivery service as leaflets sent out explaining all | UK | News

Royal mail 2nd class delivery changes – need to know

• Royal Mail has confirmed major changes to its 2nd class letter delivery service that will affect households across the UK.
• The postal service is scrapping Saturday deliveries for 2nd class mail and introducing an alternate weekday schedule. Letters will now be delivered on a rotating basis – Monday, Wednesday, Friday one week, followed by Tuesday, Thursday the next.
• Royal Mail explained the changes in leaflets distributed to households, stating: “Over the coming months, you may notice a change to how we deliver 2nd class letters. It’s part of our effort to offer a more reliable and sustainable service shaped around how our customers send today.”
• The delivery target remains three working days, but weekend gaps mean a Thursday posting might not arrive until the following Tuesday. A 2nd class stamp costs 91p with maximum compensation of £20 for loss or damage.
• The changes follow Ofcom reforms announced in July 2025 after extensive consultation. Royal Mail cited declining letter volumes as justification for the modifications.
• First class deliveries remain unaffected, continuing six days a week from Monday to Saturday. Parcel deliveries will also continue up to seven days a week.
• The new system will be rolled out “across the UK in 2026” as Royal Mail phases in the changes nationwide.

READ THE FULL STORY: Royal Mail ending delivery service in major UK postal ‘Saturday’ shake-up.