Four in 10 Brits wouldn’t know what to do if they had a gas leak

September 8, 2025
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A poll of 2,000 adults found only 51% feel properly educated about the risks of a gas leak, while only 48% feel confident they could turn off their main gas supply if needed. And just 29% who have ever had to identify and deal with a carbon monoxide leak felt confident doing so.

It also emerged less than half (47%) have ever installed a carbon monoxide alarm to alert them to this dangerous substance in their homes.

The research, commissioned by British Gas ahead of Gas Safety Week, found 18% of adults wish they were taught how to spot a gas leak in school.

Faye Lackey, a British Gas engineer, said: “It’s clear that as a nation we are not as confident as we should be when it comes to gas safety. But a few simple steps can make a big difference when staying gas safe at home.

“An annual boiler service and gas appliances check is a quick job that can catch issues early and keep everything running smoothly. Regular checks will also help to prevent more serious issues, such as fires or carbon monoxide poisoning.”

Worryingly, only 45% of those polled said they wouldn’t feel comfortable even checking their carbon monoxide alarm, according to the OnePoll.com data.

And a further 16% admitted they have never enlisted a professional to conduct a gas safety check on their household gas appliances such as boilers, fireplaces, and ovens.

Faye added: “If anyone comes to your home to work on gas appliances, it’s essential that they’re on the Gas Safe Register. Installing a carbon monoxide alarm and checking it’s in good working condition regularly will help the overall safety of your home.

“Make sure it’s got a British Standard mark and check the lifespan of the detector so that you know when it’s time to replace it. If you smell gas and suspect a gas leak, you should take action immediately by calling the Gas Emergency Service at 0800 111 999. Turn gas off at the shut off valve, ventilate the area by opening windows and door and then evacuate the area quickly.”

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