Royal Mail issues delay warning to 216 UK postcode areas today | UK | News

As of Tuesday, July 14, there are delays across 216 areas, including Wolverhampton, Swindon, Oxford, Carmarthen, Hull and Bradford. Over the past 24 hours, Royal Mail’s air and road network has operated to schedule. Royal Mail said: “We aim to deliver to all addresses we have mail for, six days a week.

“In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing, or other local factors. In those cases, we will rotate deliveries to minimise the delay to individual customers.

“We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive. We’re sorry for any inconvenience and thank you for your understanding.”

This year, Royal Mail has pledged to improve its targets, with Ofcom setting a goal of 90% of First Class Next Day deliveries to be posted on time within a year.

Jamie Stephenson, Royal Mail’s chief operating officer, said: “We’re putting significant investment into improving reliability and reaching these new delivery targets, but delivering lasting change across a network of this scale takes time.

“Universal Service reform is a key part of that, helping us adapt the network to reflect how people send and receive mail today while protecting the one-price- goes-anywhere service for the future.

“We have a plan to deploy the new delivery model to all delivery offices across the country by the Christmas peak period and have set clear targets for each quarter as changes are introduced across the network.

“Early performance this year shows we are tracking in line with the plan and moving in the right direction.”